| Premium | Plus | Free | |
| Sign-up! | Sign-up! | Sign-up! | |
| Price (per month) | $ 48 | $ 24 | FREE |
|
Nr of appointments ?
The number of appointments your SnapHour account is allowed to receive.
|
Unlimited | Unlimited | Unlimited |
|
Nr of services ?
The number of services which you are allowed to offer with this account. For example, for a beauty parlor that could be: 1) wash and dry, 2) simple haircut, 3) perm, etc.
|
Unlimited | 15 | 5 |
|
Nr of operators ?
The number of operators allowed for this account. Operators perform one or more services. Typically operators are employees of an organization.
|
Unlimited | 6 | 1 |
|
Customer records ?
The number of months we keep customer records for you. For the Free account six months, for both paid accounts unlimited*.
* When your SnapHour account gets terminated, we will remove all data connected to your account from our servers. |
Unlimited | Unlimited | 6 maanden |
|
Personal mini site ?
When you create a SnapHour account, you can choose your personal SnapHour domain (yourname.snaphour.com). This domain can be used by your customers to schedule appointments and by you and your employees to log into SnapHour.
|
 |
|
|
|
Email support ?
All SnapHour accounts come with free email support. If you experience problems or have a question, don't hesitate to send us an email. We usually respond to emails within 12 hours (depending on the urgency of the matter).
|
|
|
|
|
Email alerts ?
Email alerts are email notifications send out when a new appointment has been scheduled by one of your customers.
|
|
|
|
|
SMS alerts ?
When a customer schedules an appoinment, you will instantly be notified by a text message (SMS) on your mobile phone.
|
|
|
|
|
reminders ?
Your customers will automatically receive an email reminder one day before a scheduled appointment.
|
|
|
|
|
Daily backups ?
We will backup your ALL of your data every hour.
|
|
|
|
|
Phone support ?
All PAID SnapHour accounts come with free phone support*. Give us a call when you need assistance or experience problems.
* SnapHour offers local phone numbers in The Netherlands, The United States and Hong Kong. Please keep in mind that SnapHour's technical support team is located in South East Asia, so time difference might prohibit our staff from answering your call. If so, please leave us a voice mail and we will call you back. |
|
||
| Sign-up! | Sign-up! | Sign-up! | |
Pricing and Sign-up
Just starting out or already established? We have an account for you; start working within 10 minutes!
All paid accounts come with a 30-day free trial period. During sign-up you DON'T need to provide us with any payment details.
When am I supposed to pay for my account?
Can I cancel my account?
Can I upgrade / downgrade my account? Does this cost extra?
When I upgrade / downgrade, does the 30-day free trial apply again?
During your free trial period, you will receive an email from SnapHour with payment instructions. If you would like to continue using your SnapHour account after the trial period ends, you will need to make the first payment before the end of the trial period.
Can I cancel my account?
Yes, you can cancel your SnapHour account at any given time. After canceling your account, you will not be billed by us ever again.
Can I upgrade / downgrade my account? Does this cost extra?
You can either upgrade or downgrade your SnapHour account at any given time and you won't be charged a dime extra for it. After upgrading or downgrading, your next invoice will show the amount corresponding with your new account.
When I upgrade / downgrade, does the 30-day free trial apply again?
No, unfortunately the 30-day free trial only applies to new registrations; after upgrading or downgrading you will be invoiced for the amount corresponding to your new account.